Thoroughly modern millennial’s – forget the hype, learn the truth

What is a millennial, anyway? It seems to be one of the most common media buzzwords of the moment, particularly around General Election time, because this section of society is one which all political parties are keen to capture. In fact, there are a number of definitions of a millennial, but in general it refers to someone who was born between 1980 and 2000, which is to say, the twenty and thirty-somethings of today.

Introducing a (stereotypical) millennial

Let’s call her Tiffany (the 11th most popular name of the 1980s.) She’s a digital native – and that description means she grew up around technology – the smartphones, the iPads, the tablets, emails, texts, Facebook, Twitter, Instagram, WhatsApp… They’re second nature to her and she’s rarely to be seen without her face looking down at a small screen and her fingers moving at twice the speed of sound as she texts her Best Friend Forever.

As for marketing to engage people like Tiffany, well, it must be some form of digital communication because that’s what millennial’s prefer. Tiffany doesn’t go in for reading unless it’s Kindle, and most of her interactions with other human beings are digital.

So that’s how we must organise a market campaign targeting millennials

Forget Direct Mailing…waste of time and money. We must approach them through social media, send an email or a Tweet or link to an all-singing-all-dancing website. That’ll hook them.

WRONG!

A number of surveys have gathered evidence which shows almost the exact opposite. Here’s one from the US Postal Service[1] and we’re sure the same applies to millennia’ls in the UK.

What do millennial’s really like in a marketing campaign?

·         87% of millennial’s enjoy  receiving Direct Mail

·         Nearly 50% say they ignore digital ads but only 15% say they ignore Direct Mail

·         57% tell us they’ve made purchase based on DM offers

Yes, just like Baby Boomers – the post-war generation – they like to have something tactile and tangible which they can read at leisure and keep if they choose to. Just like Baby Boomers, their recall is 70% higher from DM to a digital ad.

So what next? Digital or Direct?

Do both! For marketing we have more platforms to choose from than ever before – and don’t we know it, constantly bombarded with digital noise which often causes us to tune out and switch off.

Direct Mailing will help your voice to be heard above that onslaught of electronic communications. It’s something we’re good at here at Mailing Expert (our name wasn’t picked out of a hat!) so please contact us 01825 983033.

 

Mailing Expert

[1] STILL RELEVANT: A look at how millennials respond to Direct Mail – USPS, 2016

Devilishly Good Direct Mailing Campaigns!

It’s tempting to think that an email campaign will be more cost-effective than a direct mailing campaign. Don’t be fooled by that thought! The Direct Marketing Association (DMA) carried out a survey in 2012 and the results indicate that response rate from marketing received through the post is on average 4.4%, whereas with an email it’s a mere 0.12%.

Why could that be? Well, you know yourself that our in-boxes are continually bombarded by emails in such great number that, mostly, we ignore them. In the past, we complained about junk mail through our letterboxes. That has now reduced drastically – so has become a good means of reaching your target customers, with a greater likelihood of your message being read.

Here’s another statistic from Royal Mail to make you think: “In 2011-12 an average of 82% of direct mail was opened”.

We’re direct mailing experts at Mailing Expert! We can help you to put together a top notch campaign to encourage responses which may convert into more business for you.

Here are some of our red hot tips:

1. Check out mail you’ve received. You’ll get plenty in the post. See what works for you, what catches your attention and what you screw up into a ball in disgust. Now you’ll be able to plan your own mailing…

2. Design well. Make sure your mailing reflects your company branding and is stylishly conceived on good quality paper – oh, and make sure it’s easy to open. No joke – people will chuck things away if they have to struggle with impenetrable packaging.

3. Write carefully.  Be certain your direct mail is packed with relevant information, written in a compelling way, and, importantly, contains no typos or grammatical errors which will give a very poor impression of your company. And make sure your headline is zappy!

4. Entice with an offer. Add value with a discount, free trial or bonus gift, with a clear call to action so whoever reads your mail will want to say yes!

5. Be targeted. Don’t send out thousands of letters at random. We can help you to refine your data to create high quality prospect lists so your mailing campaign will reach exactly the right people.

6. Do test runs. You could try out some different approaches in small campaigns and monitor the results to see what will work best before you embark on a large scale roll out.

7. Pick your time. Align your campaigns with your other marketing activities, with the season and your clients’ buying habits.

8. Follow up. You could follow up with an email which links to your website to drive more traffic your way.

9. Speak to us! Actually, this should be Tip Number 1! We can help you with all of the above so…

If you have any questions just contact us on 01825 983 033.