For any direct marketing campaign you need data – people’s names and contact details – and for an effective, cost-effective initiative, the data you use must be accurate.
Out-of-date data – does it matter that much?
A great big YES in answer to that question, for a number of (quite obvious) reasons:
Using inaccurate contact details, you may:
· Waste your time and money
· Miss important potential clients
· Damage your company’s reputation
· Breach compliance with the Data Protection Act (soon to be GDPR)
· Annoy people for whom the mailing is irrelevant
· Distress relatives of the bereaved
Some facts about data decay
Just because you’ve lived in the same house for the last 15 years and your place of work has been at the same address since the beginning of time, it doesn’t mean that everyone else is in the same position.
According to research, each year around 13% of people in the UK will move home; 300,000 will marry or have a civil ceremony, meaning they may change their surname; 600,000 will die; 200,000 will emigrate and hundreds of thousands may move to the UK.
Every year, the Royal Mail has to make about 1.25 million address changes to its Postcode Address File (PAF) – that’s more than 3000 a week. The PAF gives us access to over 29 million residential and business addresses (at the last count.)
It’s said that if you communicate with someone, there’s an alarming 20% chance that their contact information will change in some way within 30 days, and, in 5 years, if you do nothing to clean your data, you may have nothing relevant left at all in your database.
When was the last time you cleaned your data, or had it cleaned?
How we can help at Mailing Expert
We can offer you a full range of data cleaning services – which doesn’t ever involve the use of spray polish or feather dusters, by the way!
Or we can offer an audit, which determines what you need. We can hone and refine the data you wish to use for a marketing campaign to get it in the best possible shape to maximise its value. Here’s what we’d recommend:
1. Screen against the PAF database
2. De-duplicate – removing any records which are essentially the same
3. ‘Goneaway’ (people who’ve moved) and bereavement screening
4. Check against the Mailing Preference Services register – people who’ve said they don’t want to receive mailings.
Doing this will make sure you make the most of savings available of postage as well as reducing the impact of negative publicity arising from incorrectly sent mail.
Contact us for a chat on 01825 983033 or firstname.lastname@example.org about your data needs.